Refund policy

Return Policy

Thank you for shopping with us! We are a small business that uses an on-demand fulfillment method. This means we don't hold any inventory and only have items produced when you order them. We do this to keep our costs low and quality high—allowing us to offer you amazing items at the lowest possible price.

We want you to be completely satisfied with your purchase. If you receive an item that is damaged during shipping or the wrong item, we are here to assist you with a return or exchange.

 Returns Policy:

1. Eligibility for Returns:
   We accept returns for items that are either damaged during shipping or incorrectly sent.
   - All return requests must be made within 30 days of receiving your order.

2.  Return Process:
   - To initiate a return or exchange, please visit our [Contact Page] and provide your order number and details about the damaged or incorrect item.
   - We may request photos of the damage or the wrong item for verification purposes.

3. Return Shipping Costs:
   - Return shipping costs will not be the responsibility of the customer if the item is damaged during shipping or if the incorrect item is sent.
   - For other returns, return shipping costs will be the responsibility of the customer.

4.  Replacement or Refund:
   - We offer a 100% guarantee that your item will arrive in perfect condition. If it doesn't, we'll provide a replacement** or a refund with no questions asked.
   - Once we receive the returned item, you can choose between a replacement or a refund to the original payment method within 7-10 business days.

5. Made-to-Order Policy:
   - Because we are a made-to-order business, returns and refunds are only accepted in the situations described above.

6. Quality Assurance:
   - We partner with the best fulfillment partners and take great care to ensure that you'll love all of our items. Your support means everything to us!

7. Contact Information:
   - If you have any questions or need assistance with your return, please reach out to our customer service team through our [Contact Page]).

Thank you for your understanding, and we appreciate your business!